Access Bank has refuted allegations that ₦500 million is missing from a customer’s account, dismissing the claims as baseless and untrue.
In a statement released on Sunday via its social media platforms, the bank reiterated its commitment to ethical practices and the safety of customers’ funds, stating it neither engages in nor tolerates unethical behavior.
The clarification came after social media influencer Vincent Otse, known as VeryDarkMan, alleged in a viral video that the bank had been involved in questionable practices concerning a deceased customer’s account, reportedly amounting to ₦500 million.
Addressing the accusations, the bank stated:
“Our attention has been drawn to a video on social media wherein allegations of missing funds and unethical behavior have been made against Access Bank Plc.
“First and foremost, we wish to emphasize that the safety and security of our customers’ funds are core priorities that we take seriously. Second, Access Bank Plc does not engage in or condone any unethical behavior.
“In this case, the allegations of missing funds are completely untrue and baseless. There is no ₦500 million or any other amount missing from the customer’s account or any other account with us.
“We and other independent stakeholders in the banking industry have thoroughly investigated these claims and arrived at the same conclusion.”
The bank assured the public of its adherence to the highest ethical standards while protecting customers’ interests and respecting privacy laws. It also urged individuals to avoid giving credence to sensational and unverified claims circulating online.
