Thursday, April 25, 2024

Angry passengers damage Dana Air facilties in Lagos

Angry passengers in the early hours of Thursday, engaged in wanton destruction of Dana Air facilities at the new domestic terminal of the Lagos Airport, also known as MMA2

The passengers who had booked the troubled airline’s ticket were upset over poor communication on its part on indefinite suspension of its operations by the Nigerian Civil Aviation Authority (NCAA).

The passengers, numbering 100, expressed reservations on the absence of personnel of the suspended carrier at the departure hall to brief them on the next line of action over possible transfer to other partner airlines or refund of their ticket fares.

While security officials of the terminal manager : Bi- Courtney Aviation Services Limited made frantic efforts to calm some of the passengers , others snatched the glass windows of the airline’s counters.

With no solution in sight, some of the passengers went berserk disrupting activities at the departure hall of the terminal.

But Dana Air management said its operations have been suspended by the NCAA for a full operational audit.

In a statement by its spokesman, Kingsley Ezenwa, the carrier said in the face of the difficult times, it was reaching out to passengers by collecting information to credit their accounts for ticket refunds.



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